Privacy Policy Emani.com's Privacy Policy Because Emani respects your privacy, we have created this Privacy Policy to govern how we treat the personal information you provide to us. It is important for you to understand what information we gather about you during a visit to our website and what we do with that information. Any time you visit Emani.com you are subject to this Privacy Policy and our Terms and Conditions. If you have any questions, comments or concerns about our privacy practices, please contact us by e-mail at info@emani.com. Personal Information Supplied by You we do not require that you provide information personally identifying you when you visit Emani.com. If you choose to give us information, you are giving your consent for Emani.com to receive it, store it, use it to enhance and customize your shopping experience, and we may disclose it in very limited circumstances as described herein. If you do not agree with these terms, please do not provide us with any personal information. To protect your personal information concerning billing, we ask that you register at Emani.com by entering a user name and password. When you place an order, we need to know your delivery and billing address, credit card number and expiration date. If you decide to complete a user registration form or on-line survey, you may be asked to provide certain information such as your contact information, age group gender and product concerns. We may use the information you provide to create and deliver newsletters, surveys or other communications to you that contain product information, cosmetics tips, promotions, or information concerning your order. If you prefer not to receive such communications. We may also use the information you provide to generate statistics and develop marketing plans. We will not sell or rent your personal information to third parties without your consent, except as disclosed in this Privacy Policy.
Updating Your Information or Opting-Out You may change your preferences or the personal information you have provided at any time by clicking here. When you register at Emani.com, you may opt-out of receiving future communications from us. You may click the "unsubscribe" link at the bottom of each e-mail you receive from us and follow the instructions provided. Information Sharing and Disclosure In order to comply with applicable law, regulation, legal process or governmental request, we may disclose such information we have about you as we deem necessary, in our sole discretion. We may also exchange your personal information with other companies and organizations for credit fraud protection and risk reduction purposes. We may disclose your personal information to others if we find that your actions on our website violate our Terms and Conditions or any of our usage guidelines for specific products or services. Information Automatically Collected Non-personal information and data might be automatically collected by us through the use of "cookies", which are small text files a website can use to recognize repeat visitors, facilitate a visitor's ongoing access to and use of the site, and allow a site to track usage behavior and compile data that will enable us to make content improvements. Cookies allow you to navigate throughout the site without having to log in over and over. They also allow us to give you information that is pertinent to you. You have the choice to opt out of the cookie at any time through your personal settings on your web browser; however, electing to do so may render certain functions within Emani.com inoperable. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you leave juicebeauty.com. Some of our business partners may also use cookies on Emani.com. However, we have no access to, or control over, these cookies and do not accept any responsibility for such use. Third Parties Emani.com may hire others to perform certain business activities on our behalf. For example, we may retain data analysis firms, customer support specialists, webhosting companies, and companies that fill product orders or coordinate mailings. Such third parties may be provided with access to your
personal information only to the extent needed to perform their functions. They may not use such information for any other purpose. Inapplicability of Privacy Policy to Links This Privacy Policy applies only to the information we collect from users of Emani.com. Emani.com may contain links to or from other websites. We are not responsible for the privacy practices of other websites and urge you to read the privacy policies of other websites to which you link from Emani.com or otherwise visit. Changes to the Privacy Policy We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here, so we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personal information will be based on the privacy policy in effect at the time the information is used. Children This website is not intended for use by children under 13. We do not knowingly collect personal information from any children under 13. Business Transfers As we continue to develop our business, we might sell all or certain of our assets. In such transactions, personal user information may be one of the transferred business assets. By submitting your personal information on Emani.com you agree that your data may be transferred to such parties in these circumstances.
Shipping and Returns Shipping Overview We offer shipping of online purchases to U.S. and Canada addresses only at this time. We use USPS to ship your package. Our expedited service is provided by UPS. For orders shipping to a location outside of the U.S. or Canada , please email info@Emani.com. *Please note that we ship Monday-Friday only during normal business hours. Any order placed during non-business hours will be processed the following business day. Orders will not ship over the weekend. Shipping Costs Emani offers FREE standard US Ground Shipping on all $50+ orders. No promotion code is required to receive free shipping on all $30+ US purchases. Shipping Rates - Continental US Delivery Option Cost Shipping & Handling Time*
USPS Free Shipping
$0
Ground Shipping 3-7 Business Days
USPS Free Shipping - Signature Required
$2.50
Ground Shipping 3-7 Business Days
Delivery Option Cost Shipping & Handling Time*
USPS Ground Service
$6
3-7 Business Days
USPS Ground Service - Signature Required
$8
3-7 Business Days
UPS 2 Day Service - *Order Cut-off: Noon PT
$19
2 Business Days (M-F Only)
UPS Overnight Service - *Order Cut-off: Noon PT
$22
Next Business Day (M-F Only) Shipping Rates - Alaska and Hawaii Delivery Option Cost Shipping & Handling Time*
Free Shipping
$0
Ground Shipping 3-7 Business Days
Free Shipping - Signature Required
$2.50
Ground Shipping 3-7 Business Days
Ground Service
$14
3-7 Business Days
Ground Service - Signature Required
$16
3-7 Business Days Shipping Rates - Puerto Rico Delivery Option Cost Shipping & Handling Time*
Delivery Option Cost Shipping & Handling Time*
Ground Service
$14
3-7 Business Days
Ground Service - Signature Required
$16
3-7 Business Days Shipping Rates -Customers are responsible for all Canadian import duties, taxes and brokerage fees (if any). These fees may be charged to you when your package reaches the Canadian border (these fees are not included in the shipping that we charge you). Delivery Option Cost Shipping & Handling Time*
Free Shipping
$0
6-14 Business Days
Ground Service
$18
6-14 Business Days *Estimated, including Emani processing time Order Tracking When you place an order with Emani, you will receive an order confirmation via email. If you have questions about your order please email info@Emani.com. Please include your order number in the subject of your email. Canceling an Order When an order is placed on Emani.com we begin processing the order immediately, to ensure prompt delivery. We're unable to cancel or change an order once it's submitted.
Out-of-Stock Items & Back Orders Should an item on your order be out of stock, we will notify you via email the expected in-stock date. Your remaining order will ship on time and the out-of-stock item will ship when available at no extra charge to you. 45-Day Money Back Guarantee We want you to be 100% satisfied with your purchase, and stand by the quality of our products. Should you for any reason be unhappy with your purchase we will promptly issue a refund to your credit card or exchange an unsatisfactory product for another one if returned within 45 days. Please see our returns policy for details on how to process. Please note we can only accept back Emani products that were directly purchased through Emani.com, we cannot accept products that were purchased from a third-party retailer. Returns/Exchanges - Emani Please follow the steps below to return your purchase: Complete the Return Form located on the invoice included with your shipment. Emani is not responsible for return shipping costs. Please make a copy of your invoice and keep for your records. The return must be postmarked within 45 days of the original ship date on your invoice, and the product must be mostly full. Multiple exchanges will not be allowed. Please ship the products to the address below to ensure that your return remains eligible for a refund. For all Emani product returns, please use the following address: Emani 1269 Pomona Road Corona Ca 92882 All bundled items must be returned with all components for a full refund. A full refund will be issued on a return that included a FREE product or a FREE gift only if the return is made within 45 days of original ship date on the invoice and the FREE gift accompanies the return. Any product that is returned without a promotional item(s) that was included with the original transaction will have the value of the promotional item (divided by the number of products purchased) deducted from the refund amount.
Please allow up to 14 business days from receipt of returned items to process a return and credit your account. A credit should appear on your statement within 2 full billing cycles.
Website Policies
Sales Tax Emani is required by law to collect sales tax on orders shipped within Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Maryland, New York, Pennsylvania, Texas, Virginia, Michigan, Oregon, New Jersey, North Carolina, South Carolina, Wisconsin, Minnesota, District of Columbia, Tennessee, Nevada, Iowa, Indiana and Washington.
Credit Card Security We work to protect the security of your registration and billing information during transmission by using industry standard encryption, 128-bit key Secure Sockets Layer (SSL) software, which protects such information you input. You can further help protect to ensure your security by taking a few simple precautions. For instance, you should protect against unauthorized access to your Emani.com
user name and password and to your computer. You should also make sure to sign off when finished using a shared computer.